Personal Dining Assistant | RestaurantConnect

Introducing Airia
Your Automated Dining Assistant


Automated
Interactive
Restaurant
Intelligence
Assistant

Offer 24/7 customer service for convenience to your guests and efficiency to your team while reducing labor costs. Airia will become a new member of your team by delivering communication through live speech recognition, text messaging and email.


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Airia is a dedicated virtual assistant positioned as the “first point of contact” for guests that call or text the restaurant.

Initiate outbound communication via email, text or voice to handle daily tasks such as:

  • Reservation confirmations & reminders
  • Notify guests on the call list if a spot opens up
  • Automatically reach out to guests if they have an anniversary or birthday in two weeks
  • Request guest feedback via phone call, text or email

A 24/7 First Point of Contact

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Monitors Your Business

Airia protects and manages positive customer experiences by weaving state-of-the-art technologies with the traditional hospitality practices that make restaurants great:

    • 24/7 outbound automation for reservation reminders, call list management, birthdays and anniversaries
    • Ability to handle 80% of incoming calls
    • Ability to handle up to 200 simultaneous calls
    • Handles voice, text and email communication
    • Manager on duty alerts
    • Environmental Intelligence for dining room temperatures, lighting levels, and soon, audio levels
    • Voice enabled automation with speech recognition

Airia protects and manages positive customer experiences by weaving state-of-the-art technologies with the traditional hospitality practices that make restaurants great:

Handle inbound phone calls, depending on IVR Mode configuration:

  • Provide feedback
  • Lookup a reservation to confirm or cancel
  • Book an new reservation or add to call ahead seating
  • Listen to directions and get link to map sent as text
  • Listen to restaurant information
  • Transfer to person at restaurant at any time

Adapts to Demand

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