Thank you for updating to RestaurantConnect V2!

From a new look & feel, to wait quote prediction to table auto-assignments, RestaurantConnect’s V2 paves the way for our next generation of innovations.

To update, please follow these steps:

  1. Close out of any open versions of RestaurantConnect
  2. Delete the old application file
  3. Download the new version with the link below and save the new file to your computer’s desktop:



If you’d like any assistance with this update, please don’t hesitate to contact us.

Here’s a look at what’s new this month:

  1. Design & layout improvements:

  2. Dining room table layout:

    We’ve made improvements to simplify the tables view without compromising access to essential details. A new “Table Turns View” shows the time and number of guests for up to three additional turns. The new “Guest Name View” keeps focus on first turn details:

  3. Table details:

    Icons have been simplified:

  4. Reservation log layout:

    Both the expanded and contracted reservation log views have been reworked to also simplify without compromising access to essential details:

  5. Reservation table auto-suggest

    With our new “Intelligent Table Assignment” system, tables can be configured according to priority, occasion, dining duration and party size. When booking a reservation either online or in-house, the next best available table will be automatically selected, creating up to four full turns for each table during a meal period.

    • How to activate:

      1. In the “Floor plan” section of the Administrator module, configure table priority, occasion and seating ranges:

      2. In the “Settings” section of Administrator module, select “Dining Assistant” and toggle the Auto-Suggest option for in-house reservations and the Auto-Assign options to activate online reservation table assignments:

  6. Wait quote prediction for waiting lists & walk-in auto-assign (activation required):

    When Wait Quote Prediction is turned on, a new hourglass icon will provide easy access to wait quote estimates for primary party slots (2, 4, 6, 8, 10, 11+).  The new flash report makes it easy & quick for host team members to foresee which tables are most likely to be available next when the restaurant is full.

    The Walk-In form also makes it easy to see wait quotes for specific party sizes, or any slot sizes that do not have table availability. If the Walk-In Auto-Assign feature is turned on, the next best available table is automatically selected so that each new walk-in party is paired with upcoming table availability:

    • How to activate:
      Because our Wait Quote Prediction is a true AI algorithm which analyzes historical and real-time data, a two-week “learning period” is required. Please contact us for further details.

Previous Release Notes:

Coming soon for V2:

  • New email marketing platform:
    A newly designed email marketing platform that will slash current email marketing costs by as much as 90% while delivering targeted customer engagement through intelligent marketing automation, promotions and incentives.
  • POS integrations:
    New integrations with over a dozen of the industry’s leading POS systems will offer additional table automation as well as deeper insights into guest purchasing habits, personalized marketing opportunities and operational insights.
  • More AI automation, analysis & reporting:
    With the emergence of AI driven technologies changing the landscape of all industries, we’ve already taken several steps forward to be among the first innovators delivering the benefits of intelligent automation to restaurants.

For any questions or assistance with this update, please don’t hesitate to contact us at 877-234-8783.

Thank you for your business!