How Do I Add A Contact From Social Media

1. In the Priority Inbox, a Stream, Keyword Search or similar, click on the name of the Contact you would like to add.

Brand Manager Restaurant Connect software social media

2. When the social media profile is displayed, click Save Contact.

Brand Manager Restaurant Connect software social media

3. The General information screen will be displayed by default.

4. If our system can pull the name associated with the social account, this will be automatically populated in the First Name and Last Name fields.

5. The Birthday field can be used for sending out automated greeting emails. For more on this, please see this page.

6. You can specify the contact type such as Lead, Affiliate, Opportunity, etc.

7. You can also specify where the lead came from for future reference.

Brand Manager Restaurant Connect software social media

8. Under Contact Info you can add any other important details.

9. If you want to be able to email that person, make sure to include their email address.

10. When adding a phone number, make sure to include the country code, if you want to send them SMSs through Sendible.

11. Based on whether you want to be in touch with that person through email or SMS, you’ll need to set their Contact Preference.

Brand Manager Restaurant Connect software social media

12. Any Custom Fields you’ve added for contacts will be available under Other.

Brand Manager Restaurant Connect software social media

13. Under the Social option, you can link that person’s social accounts.

14. Depending on if you’re saving the contact from Twitter, Facebook, LinkedIn or Instagram, the relevant username will be pre-filled.

15. You can search for that contact’s other social accounts by clicking on the icon for the social site you want to search and any related profiles will be displayed so you can check for the right one and add it.

16. Any Bio information the system is able to retrieve will also be displayed here.

Brand Manager Restaurant Connect software social media

17. In the Notes section you can add any additional notes you need to for that contact.

18. Once you’ve added all the details, select the Create Contact button.

Brand Manager Restaurant Connect software social media