1. Click on the Name of the social media account displayed on the message.
2. The following window will be displayed, the number of options you have may vary on the social network eg. Facebook or Twitter. In this example the profile is from our Twitter and by default the profile’s Bio will be displayed. Select the other tabs to view additional info such as the account’s Timeline, Mentions, etc.
3. The Advanced tab will display information provided through partnerships. This example shows information provided by PeerIndex however, this is subject to change and once again based on the social site.
4. You can also Save a Contact to follow up with them at a later date.
5. With this Twitter example, you can also select the option to follow them in this social network.
6. Should you wish to go directly to the social media profile, select the Full Profile button and you’ll be taken to that profile on the appropriate social media site.