Dining Room Management

Our premium dining room management solution TableWatch includes all the benefits and features of the Reservationist and our online restaurant reservation booking widgets.  The easy to use software interface delivers improved operations in your restaurant dining room while connecting directly to our event planning and social media & marketing engine.

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Getting the details right

They say the battle is won off the field. Exceeding expectations begins with anticipation & preparation. From the richest customer dining profiles in the industry, to wait-list management, to what happens when the guest leaves, TableWatch delivers unprecedented detail & communication. Your staff is armed with what they need to deliver the best dining experience.


  • Rich customer dining profiles & communication
  • Preassign tables up to four turns
  • Detailed chit for servers & kitchen when guests are seated
  • Visual cues give management fast “table-touch” references
  • Advanced VIP alert systems


It’s all about “The Moment”

Ensuring your guests can relax and enjoy themselves means getting the timing right- all the time. It’s our most precious asset, and our guests expect we understand this. Prompt, courteous service reflects high standards and professionalism. This is true for any concept at any price point. Time impacts value, service, food & ambiance. The wrong timing can throw any of these off. Our tools work together to ensure host, service & culinary teams properly manage the guest’s time every step of the way.


  • Text or email reminders keep the reservation list accurate
  • Copy of Superior wait-list management with 2-way texting
  • Preassign guests to the best tables, in advance
  • Dynamic server rotation & tallying
  • Move & group tables on-the-fly for large parties
  • Say “Thank You” via text or email and get valuable guest feedback- before they get to public review sites

The Dining Room Cycle

We like to think of the host stand as the quarterback inside the defensive pocket. We want to protect this place. If not properly guarded, guests can quickly line up at the door, servers distract by asking who’s next to be seated, the culinary team wants to know what’s the latest count, then there’s the ringing phone, daily duties and the ongoing list of the unexpected. Disorganization can quickly creep in on the guest’s arrival and departure experience. Being able to run the dining room with smartphones, tablets, Mac/PC computers with email & text communications ensures chaos never creeps in.


Restaurant Concepts of all Types

Our table management solution suits the needs of everything from fast-past paced walk-in only concepts to highly formal, reservations only restaurants.

From beer-focused taverns to James Beard award winning hotspots, to multi-venue resorts, casinos, country clubs and music halls, our robust architecture delivers one-of-a-kind adaptibility. It’s a system you’ll call your own.

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We’d love to learn more about your restaurant!

We understand each restaurant has unique needs and challenges. Our demonstrations are as much about us learning about your operation, as it is about sharing our system’s capabilities. By getting to know you, we can introduce capabilities that are not only a good match, but also discover areas of potential opportunity.